Every enterprise has to deal with shadow IT - applications that have been procured without IT department's knowledge. Their usage poses certain risks to security and compliance.
The reality of non-approved applications shows that internal IT simply cannot stop line-of business employees from using shadow IT- and nor should it.
A self-service integration platform would allow IT departments to satisfy user demands for integration and bring shadow IT users back under a controlled environment. At the same time, line-of-business users will get more freedom in handling tasks that earlier only IT departments could perform.
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