The ultimate guide to optimizing customer support responsiveness
Customer support is an essential part of any business, but managing a large volume of support tickets can be similar to juggling fire while balancing on a tightrope.
The key is to manage and prioritize customer issues through "ticket triage" which improves efficiency and provides a better experience to your customers while simultaneously reducing support costs.
This eBook provides tips and best practices for ticket management in customer support.
What You'll Learn:
Offered Free by: TeamSupport LLC
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