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How did Novartis boost patient engagement?
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"How did Novartis boost patient engagement?"

Reaching more patients faster is a challenge for many healthcare organizations, but not for Novartis.

Novartis was seeking a solution to enable deeper and accelerated patient engagement with a strategic objective of reaching 2x as many patients, 2x as fast. They were challenged by their end-of-cycle legacy systems that required significant customization and lacked modern architecture and capabilities.

Hear from IDC and Novartis as they share how they were able to use Health Cloud to:

  • Reduce patient enrollment time by 27%
  • Set up new care plans 3x faster
  • Save 87% on operational costs


  • Beth Tobias, Director, Industry Go To Market, Salesforce
  • Ernesto Anciano, Patient Experience and Platform Head, Novartis
  • Nimita Limaye, Research Vice President, Life Sciences R&D Strategy and Technology, IDC

This webinar is ondemand and can be viewed at your convenience.

Offered Free by: Salesforce
See All Resources from: Salesforce

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