How to win friends and influence customers.
Technology is at the core of the contact center, and the key trends of 2016 revolve around the ways that great tech and great customer engagement go hand-in-hand. Learn what topics analysts and thought leaders predict will drive contact centers in the years to come and how to adapt your strategy to the newest customer demands.
Offered Free by: Interactive Intelligence, Inc. (E)
See All Resources from: Interactive Intelligence, Inc. (E)