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"State of the Hospitality Industry for 2024"

When so many things change so much in such a short span of time, the biggest challenge isn't solving problems; it's understanding the problems holistically, rather than frantically tacking each one on its own.

This report studies the many growing trends that concern the hospitality industry, contextualizes them against each other, and presents the best path forward out of the chaos and into a unified future of better profitability, improved guest experiences satisfaction, and stronger retention.

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